---
title: About Us | Cloud Software & IMS Implementers, Beyond Expectations
description: Discover expert software integration solutions tailored to your needs. With over 80 years of combined experience, we ensure smooth implementations and exceptional support.
---

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[![Beyond Expectations Logo](https://beyondexpectations.co.nz/hs-fs/hubfs/Beyond%20Expectations%20Big%20Logo%20Blue%20Text%20Transparent.png?width=1573&height=378&name=Beyond%20Expectations%20Big%20Logo%20Blue%20Text%20Transparent.png)Homepage](https://beyondexpectations.co.nz/?hsLang=en-nz)

- What We Do
  
    - [Custom Integrations](https://beyondexpectations.co.nz/apical-cloud-integration-service-for-business-software-beyond-expectations?hsLang=en-nz)
    - [Cin7](https://beyondexpectations.co.nz/cin7-omni-ims-implementation-integration-beyond-expectations?hsLang=en-nz)
    - [Xero](https://beyondexpectations.co.nz/xero-accounting-software-implementation-integration-beyond-expectations?hsLang=en-nz)
    - [A2X](https://beyondexpectations.co.nz/a2x-reconciliation-accounting-software-implementation-integration?hsLang=en-nz)
- [Our Work](https://beyondexpectations.co.nz/our-work-ims-system-integrations-implementations?hsLang=en-nz)
- [Case Study](https://beyondexpectations.co.nz/thread-project-case-study-beyond-expectations?hsLang=en-nz)
- [Blog](https://beyondexpectations.co.nz/beyond-expectations-blog?hsLang=en-nz)
- [About Us](https://beyondexpectations.co.nz/about-us-cloud-software-ims-implementers-beyond-expectations)

[APICAL Login](https://apical.beyondexpectations.co.nz/Account/Login?ReturnUrl=%2F)

- What We Do
  
    - [Custom Integrations](https://beyondexpectations.co.nz/apical-cloud-integration-service-for-business-software-beyond-expectations?hsLang=en-nz)
    - [Cin7](https://beyondexpectations.co.nz/cin7-omni-ims-implementation-integration-beyond-expectations?hsLang=en-nz)
    - [Xero](https://beyondexpectations.co.nz/xero-accounting-software-implementation-integration-beyond-expectations?hsLang=en-nz)
    - [A2X](https://beyondexpectations.co.nz/a2x-reconciliation-accounting-software-implementation-integration?hsLang=en-nz)
- [Our Work](https://beyondexpectations.co.nz/our-work-ims-system-integrations-implementations?hsLang=en-nz)
- [Case Study](https://beyondexpectations.co.nz/thread-project-case-study-beyond-expectations?hsLang=en-nz)
- [Blog](https://beyondexpectations.co.nz/beyond-expectations-blog?hsLang=en-nz)
- [About Us](https://beyondexpectations.co.nz/about-us-cloud-software-ims-implementers-beyond-expectations)

[APICAL Login](https://apical.beyondexpectations.co.nz/Account/Login?ReturnUrl=%2F)

# The business systems experts

#### **Beyond Expectations.** We do what it says on the tin. Our team has over 80 years of collective experience in working with business systems in many sectors - including retail, eCommerce, accounting, hospitality, wholesale distribution and more.

#### If you need to get a handle on your business systems, talk to us first.

[Contact us today](https://beyondexpectations.co.nz/about-us-cloud-software-ims-implementers-beyond-expectations#contact)

[Learn more](https://beyondexpectations.co.nz/about-us-cloud-software-ims-implementers-beyond-expectations#learn)

## How we do it

### Define needs

**We define needs before considering solutions.** We get to know your business and processes, understand your pain points, and figure out where you want your business to be. 

### Find solutions

**We have a very particular set of skills**. We're focused on a deliberately narrow range of software solutions. That's what makes us experts and why we can tell quickly what solution will work for you.

### Establish plan

**We make the transition easy.** We identify the steps required, assess data quality, training/support needs, and establish your team's project Champion.

### Content Creation

Stand out with our captivating content creation services, tailored to engage today's digital audience

### Make it happen

**We really do make it happen.** Our knowledge of how to get the solutions set up, integrated and humming means we can get clients up and running on new systems in a smooth and timely fashion.

### Support and guidance

**We know our software solutions inside and out.** We also know business processes and best practice. Our knowledge allows us to provide superior software support for our clients.

## Who we are

![Peter Rowe](https://beyondexpectations.co.nz/hs-fs/hubfs/Peter%20Rowe.jpeg?width=4032&height=3024&name=Peter%20Rowe.jpeg)

### Peter Rowe

Founder & CEO

![Sharon Bolderson](https://beyondexpectations.co.nz/hs-fs/hubfs/Sharon%20Bolderson.jpeg?width=4032&height=3024&name=Sharon%20Bolderson.jpeg)

### Sharon Bolderson

Software Support Specialist

![Sam Norris](https://beyondexpectations.co.nz/hs-fs/hubfs/Sam%20Norris.jpeg?width=4032&height=3024&name=Sam%20Norris.jpeg)

### Sam Norris

Senior Software Developer

![Sharol Puran](https://beyondexpectations.co.nz/hs-fs/hubfs/Sharol%20Puran.jpeg?width=4032&height=3024&name=Sharol%20Puran.jpeg)

### Sharol Puran

Solutions Expert

![Chris Silvester](https://beyondexpectations.co.nz/hs-fs/hubfs/Chris%20Silvester.jpeg?width=4032&height=3024&name=Chris%20Silvester.jpeg)

### Chris Silvester

Customer Success Specialist

![Chloe Huang](https://beyondexpectations.co.nz/hs-fs/hubfs/Chloe%20Huang.jpeg?width=4032&height=3024&name=Chloe%20Huang.jpeg)

### Chloe Huang

Developer

![Curtis Pritchard](https://beyondexpectations.co.nz/hs-fs/hubfs/Curtis%20Pritchard.jpeg?width=4032&height=3024&name=Curtis%20Pritchard.jpeg)

### Curtis Pritchard

Developer

![Our mission](https://7528309.fs1.hubspotusercontent-na1.net/hubfs/7528309/raw_assets/public/mV0_d-cms-elevate-theme_hubspot/elevate/images/our-mission.png)

## To make our clients successful by implementing and integrating the best software for their businesses

## Beyond Expectations Values

### Integrity

### Kindness

### Commitment to Quality

### Get in touch with Beyond Expectations

1,999+

Clients satisfied beyond expectations

200+

Cin7 + other software implementations

4.9 ★

average review rating

[![Beyond Expectations Big Logo White Text Transparent-1](https://beyondexpectations.co.nz/hs-fs/hubfs/Beyond%20Expectations%20Big%20Logo%20White%20Text%20Transparent-1.png?width=1573&height=378&name=Beyond%20Expectations%20Big%20Logo%20White%20Text%20Transparent-1.png "Beyond Expectations Big Logo White Text Transparent-1")](https://beyondexpectations.co.nz/?hsLang=en-nz)

**217 King Street, Pukekohe 2120, New Zealand.**  
General queries: [info@beyondexpectations.co.nz](mailto:info@beyondexpectations.co.nz). Software support: [support@beyondexpectations.co.nz](mailto:support@beyondexpectations.co.nz).   
APICAL/integration support:  [apical.support@beyondexpectations.co.nz.](mailto:apical.support@beyondexpectations.co.nz)  
Office phone: +64 9 415 4242

<https://www.linkedin.com/company/beyond-expectations-ltd/><https://www.facebook.com/beyondexpectationsltdnz/>

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