Invaluable support and knowledge, wish we found them sooner!
We reached out to Beyond Expectations in dire need, Peter and Sharon quickly came to the rescue. They did a complete health check on our CIN7 and Xero systems and trained us with detailed procedures on how to utilize CIN7 to the best of our advantage. Sharon has been absolutely amazing, always responding immediately and knows the answer to every question, she knows CIN7 back to front. We wish we had found Beyond Expectations when we first set up Cin7, would highly recommend them to anyone!
Julie Travers, Lee Mathews Australia
Peter and his team have been invaluable during our Cin7 journey.
We have had a few integration issues which they have sorted out for us. They have also been enormously helpful with staff training and with answering our many questions.
Hagan Walker, Glo
Great team to work with!
Peter and his team have been wonderful to work with. We needed a fairly unusual way to import orders from a marketplace that Cin7 doesn’t integrate with and they got us set up very quickly. Very happy to work with them!
Charlie Morpeth, Marzena BodyCare Australasia
The best service provider we deal with in our business
We have been working with Peter and BE for over 5 years now. Peter's background means he has a vital understanding of how a business works and this comes through strongly in his service.
There is no fluff, straight to logic and solutions. Quick clear communication and the efficient delivery of projects. Beyond Expectations is simply Beyond Expectation.
Could not have accomplished what I needed without them!
After our onboarding with Cin7's internal team was a complete failure, I was questioning whether this platform would work for us.
We ended up hiring Beyond Expectations and they did an amazing job setting up Cin7 for us exactly how we wanted and needed it to work.
They are experts in inventory accounting and will help you not only set up Cin7 but also the integrations with Xero and how to set up your workflows properly with both systems. Sharol & Sharon, were both really great to work with!
Complexity - no problems
We have dealt with several of the team at Beyond Expectations – Peter, Sharon, Sam and Mark - and found them excellent to deal with. Like other reviewers we have found their delivery exceptional, especially with custom integrations and some of the more complex things we have achieved. Great job team!
Sara Eichmann, No Ugly
Making the complicated, easy
Beyond Expectations have made moving across to Cin7 super easy.
Clearly they're experts, but they make the process as stress-free and as smooth as possible.
The team has been hands on to provide training and support and continue to help us get the most out of Cin7. Wouldn't hesitate to recommend them.
Elia Fornari, BRAIN DEAD LLC
Brain Dead product Catalogue integration with Cin7 and a 3PL
Beyond Expectations worked on integrating our Cin7 account with our 3PLs in USA, UK, and EU.
Yes, they got the job done, but we were impressed with their flexibility to work with our custom requests. We found that to be the key to a successful integration that meets our needs.
Shamar Henderson, Futura Trailers LTD
Making the hard stuff easy
Working with Sharon at Beyond Expectations has been excellent. This is now my second time working with the team after using them previously at an e-commerce start up.
Now working in NZ manufacturing we've had to utilize the system in different ways and make adjustments to suit a manufacturing environment.
There have been a few challenges around this and accounting and Sharon has been able to guide us toward the light every time, thanks!
Chaz Ferrell, POWERWASH.com
Amazing help and knowledge
We were needing someone to come in and help us get a broad understanding of the Cin7 WMS system and Beyond Expectations did exactly that, Went beyond our expectations.
Sharol was amazing and took us step by step to teach us the ends and outs and get us to the point that we could really take advantage of everything Cin7 has to offer.
If you are needing any help with understanding Cin7 or streamlining your companies work flow these are the right people for the job.
Mariana Elguera, LA Garden Supply
Exceptional Support by Sharol Puran and Beyond Expectations in Navigating Cin7
I'm thrilled to share my exceptional experience with Sharol Puran and the "Beyond Expectations" team.
Facing the complexities of Cin7 initially felt overwhelming, but Sharol and her team turned these challenges into stepping stones for our growth.
Sharol's commitment was evident from the start. She delved deep into understanding our business, tailoring solutions that seamlessly fit our needs.
"Beyond Expectations" truly lives up to its name, consistently exceeding our every expectation.
Persefoni Sue Thliveris, LM Bambini
Numero Uno Support
Beyond Expectations do actually go above & beyond in assisting you, experts in their field, very professional & always follow through.
Nothing is too hard or an effort, invaluable to our business, have helped us on many occasions when various mishaps have occurred.
Gary James, Bright Five Limited
Simply easy to deal with
"Peter, Sam, Sharon and the team at Beyond Expectations are the only software agents that I have worked with that do what they say, in the timeframe they suggest and keep it within budget."
Chris Heard, Heards Ltd
Good to deal with
Good to deal with. Able to think strategically and solve problems. Wouldn’t hesitate to use Beyond Expectations again.
Annabelle Robson, Honest Wolf
Sharon who we deal with is fantastic!
Sharon who helps the Honest Wolf team is amazing. She could not be more helpful. She is really easy to get hold of, quick at replying etc. Great service!
Neil Jensen, Formula Sports
Cin7 Health Check and Ongoing Support
We had the team at Beyond Expectations perform a health check on our Cin7 implementation and they were able to quickly and easily identify some gaps in our system use.
They then also provided us with training in more appropriate business processes that have exponentially increased our operational efficiency. We have found them to be insightful and responsive to our requirements.
Michael P, Shade7
Beyond Expectations have been really helpful when we have been stuck with various issues using Cin7.
They also helped us with some big changes in our business to automate our operations and link up Cin7 with our freight suppliers. I'd recommend working with Beyond Expectations.
William Cowper, WilliamsWarn NZ Ltd
Very easy to work with
Peter and Sharon have been a big help for us over the years as we have slowly got to know the Cin7 system and all of it's capabilities. We joined on quite early and there were a number of bugs in the system so having their expertise on hand to work through these was invaluable. We now enjoy catching up with the team on the odd occasion if there is something that has popped up we are a little unsure on, or just want some general advice as to what we are doing is the correct way of going about it
Paul Donovan, Junkfood Jeans
A Big Help
Would highly recommend Beyond Expectations. Fast and easy to understand.
They definitely make Cin7 work better for us.
Joanne Charvill, Peter Maude Fine Wines
Beyond expectations assisted our company move from individual systems into being fully integrated.
Our website now syncs with our inventory system which talks to our accounting system. It's just fantastic and we couldn't have made it happen without the cool calm and knowledgable team at Beyond Expectations. We will continue to use their services and would highly recommend to any business. Very reasonably priced too.
Bill Sinclair, Pacific Biofert Ltd
Beyond Expectation has delivered a huge amount of value to our business
Peter and his team have taken our inventory management to a whole new level with great communication and delivery.
They have been hands on in establishing Cin7 for us and guiding our inexperienced staff through from start to full operation. We are in regular contact and have fantastic response times to "tricky" questions, these are attended to remotely with instruction and guidance for next time.
I would definitely recommend new clients to get on board with Beyond Expectation!
John Reardon, Me Today
"Peter and his team have always provided brilliant service. Great initial training and ongoing support.
Quick to respond and always easy to contact. I definitely recommend Beyond Expectations."
Jarrod Smythe, MSugar
Fantastic Knowledge and service
"Peter and his team were fantastic in facilitating our move from another system over to Cin7.
Very knowledgeable and easy to contact, Beyond Expectations were there every step of the way."
Adi Grover, Goodview Wholesale Ltd
Great Vendor to work with
"After being stuck with Cin7's slow EDI integration, Beyond came to the rescue and has been very supportive."
Mel Drumm, Boutique Beauty Brands
Couldn't have done it without them
""Integrating a new system is not a task to take on without guidance. Peter worked with us to import the data and set us up to start.
Sharon then guided us through the whole system at our pace. She was amazing to work with. Nothing is a bother, and she was really patient with me. Beyond Expectations have the knowledge of Cin7 that is crucial to optimizing this system.
We chose Beyond Expectations with no regrets, and I highly recommend this team."
David Salveson, ROJO POW Group
Watch your data fly!
"We first met with the team to help with our warehouse integration in NZ and since then the team has helped with our 3PL Integration in the US which needed a major review and re configuration.
Peter and his team have been attentive and always willing to answer any questions we have had and guide us and also our 3PL provider through the processes required for a seamless Integration process. We now enjoy watching data fly!"
Blair Gernhoefer, Shuk Engineering Distributors
Prompt, always excellent service
"We have been using Peter & Sharon for years, from the implementation of Cin7 to the troubleshooting and solving over our many questions. They are super quick to respond, clever and accommodating.
When implementing a new system, you really do need exceptional initial and ongoing help, the guys at Beyond Expectations really do deliver, simple as that."
Ben Preston, FASTA PASTA
⭐️⭐️⭐️⭐️⭐️ Tailored and Integrated Solution
"Beyond Expectations built a tailored integrated solution for us that draws information out of Xero via the API and creates a customised customer statement that can be generated in Word or PDF format then printed or e-mailed. The integration solved a weekly reporting issue for us that we were not able to address ourselves within our Xero account.
Despite our business being located in Australia and Beyond Expectations being based in New Zealand our experience was just like dealing with an Australian based developer and was not affected at all by different time zones.
The communication via phone and email was professional and the work was delivered on time and on budget."
Jeff Shen, Photogear
Very nice team to deal with
"We've asked Peter and his team to build API connectors for linking Cin7 to BigCommerce.
The team built a very robust and customised system that enables us to have a much faster workflow."
KENT RAE, ACE SPORTS
Saving time and allowing us to upscale
"Beyond Expectations helped us setup Cin7 and Xero quickly and get us up and running from day one. Their knowledge about systems and how it would best fit our product and processes was really helpful.
They were also able to custom integrate our sales to flow automatically into Cin7, saving time and allowing us to upscale sales which we would have been unable to do without hiring additional staff."
Chris Sutton, Home Essentials
I'm a Cinner!
"Beyond Expectations were exactly that. It's the perfect business name for them. Peter was great at our initial setup and steering the Cin7 ship and Sharon is just a Cin7 Implementation and Support rockstar. Would have been well and truly up the creek without a paddle without Sharon there for us pretty much every day for a fair few months.
I'm a Cin7 convert and can't fault the team at Beyond. Highly recommended for making what can be a daunting and stressfulprocess a lot less worrying."
Louise Holmes, RED OFFICE
Automating invoices to Xero
"Peter and Sam developed a custom system forRed Office to bring invoicing information through to Xero.
We're able to work at a higher level knowing all the detail is taken care of enabling our team to get across the work we are constantly being asked to do."
Neat Stroud, Global Imports & Exports
"We first met Peter and his team whilst we were in duediligence, they quickly identified what we needed. On the date of settlement Beyond Expectations were in the building living up to their name.
Highly recommend reaching out for support in your business."