Implementing or migrating an ERP system is a massive undertaking, critical to the success of any ecommerce business and can have devastating consequences on your customer's experience should you get it wrong.
Given the high stakes of successfully executing a piece of work like this, I strongly recommend partnering with an experienced implementation specialist. Doing it yourself can easily leave you in knots due to the complexity and inter-relatedness of the overall system.
We engaged Beyond Expectations to assist us in an ERP migration, when our existing implementation team(which included an in-house unit supplied by the ERps vendor) showed signs of struggling to get the piece of work across the line in time. Despite the tight timeframe and entering a piece of work halfway through the Beyond Expectations team were able to steady the ship and add the structured approach we needed to confidently migrate on our go live date. I highly recommend Beyond Expectations as an implementation partner for the Cin7 Inventory Management System. They will give you the confidence to successfully execute an implementation ultimately delivers an expomential leap in value to your customers.
Sam Beattie - Snappy
We reached out to Ben Preston CFO of Fasta Pasta with a series of questions relating to a recent project.
Q: Ben, please tell us what Beyond Expectations built for you?
A: "Beyond Expectations build a tailored integrated solution for us that draws informationout of Xero via the API and creates a customised customer statement that can be generated in Word or PDF format then printed or e-mailed. The integration solved a weekly reporting issue for us that we were not able to address ourselves within our Xero account."
Q: Tell us about your experience.
A: "Despite our business being located in Australia and Beyond Expectations being based in New Zealand our experience was just like dealing with an Australian based developer and was not affected at all by different time zones. The communication via phone and email was professional and the work was delivered on time and on budget."
Q: Is the integration functional & to a good standard?
A: "The integration is functional and is of a good standard. We have been using the integrated solution weekly for over a year now.
Ben Preston - Fasta Pasta
"Beyond Expectations have delivered on time and on budget.
They have created a custom integration seamlessly and without any hassle at all, with an added bonus of providing free revisions.
Will be using them again, definitely! Thanks Peter."
Miles Illemann – Smokefree
"Peter and Sam developed a custom system for Red Office to bring invoicing information through to Xero.
We're able to work at a higher level knowing all the detail is taken care of enabling our team to get across
the work we are constantly being asked to do."
Louise Holmes – Redoffice
"Beyond Expectations contributed to the proper allocation/distribution of our invoices by region."
"Beyond Expectations established the correct allocation of our invoices to cost centres. They setup the integration from WorkflowMAX to Xero to map categories in WorkflowMAX to tracking codes in Xero. This allows us to attribute revenue to each of our branches and ultimately determine the profit generated from each. In turn, allowing for comparisons and incentives to be determined, improving our reporting systems. We were very satisfied with their quick service."
Xio Carrillo - Stellar Projects